Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Done For You Hub ("we," "us," "our," or "Company"), governing your access to and use of Done For You Hub (the "Service"), available at https://yourdfyhub.com.

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service. Your continued use after any changes constitutes acceptance of the revised Terms.

The Service is offered to businesses located in the United States. We do not direct the Service to, or knowingly accept customers from, the European Union or the United Kingdom.

You must be at least 18 years of age to use the Service. By using the Service, you represent that you are acting on behalf of a legitimate business entity or as a sole proprietor operating a lawful business, and that you have the legal capacity to enter into these Terms.

By using the Service, you represent and warrant that all registration information you submit is truthful and accurate.

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete registration information, including a valid telephone number at which you can be reached.
• Maintain and promptly update your account information.
• Maintain the security and confidentiality of your login credentials.
• Accept responsibility for all activities under your account.
• Notify us immediately of any unauthorized use at [email protected].

We reserve the right to suspend or terminate accounts that violate these Terms.

Done For You Hub is a "Done For You" AI-powered business management platform designed for service companies. The Service provides AI agents that audit, optimize, and manage business operations through integration with third-party platforms, including GoHighLevel, Google, and WordPress. Features available to you depend on your subscription tier.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice for material changes.

5.1 Payment Processing

Payments for paid subscriptions and credit purchases are processed by Stripe, Inc. ("Stripe"). You enter your payment details on Stripe's secure hosted checkout page; we never receive or store your full payment card number. Stripe's handling of your payment information is described in Stripe's Privacy Policy at https://stripe.com/privacy. If you choose to save your payment details with Stripe for future purchases, Stripe's terms for that feature apply to that choice.

Billing questions, incorrect charges, and payment disputes are handled by us. Contact [email protected] first (see Section 7).

5.2 Subscription Plans

The Service is offered under multiple subscription tiers. Current pricing and features are available at https://yourdfyhub.com/pricing.

5.3 Billing Cycle

Paid subscriptions are billed in advance on a recurring basis. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

5.4 Price Changes

We reserve the right to change prices at any time. For existing subscribers, price changes take effect at the start of the next billing cycle following at least 30 days' written notice.

5.5 Cancellation

You may cancel your subscription at any time through your account settings, which opens our billing portal (operated by Stripe) where you can also update your payment method. Upon cancellation, your subscription remains active until the end of the current billing period. You retain access to paid features until the period you paid for expires. Upon cancellation, your account will revert to the free tier.

The Starter plan is free and does not require a credit card. Paid subscription tiers begin billing immediately upon subscription. There are no free trial periods on paid plans.

Subscription fees are generally non-refundable except as required by applicable law. If you believe you have been incorrectly charged, or if you experience a technical issue preventing use of the Service, contact us at [email protected] within 30 days of the charge. Chargebacks initiated without first contacting us may result in account suspension.

You agree not to use the Service to:

• Violate any applicable law or regulation.
• Infringe on the intellectual property rights of others.
• Transmit defamatory, obscene, threatening, abusive, or hateful material.
• Upload viruses, malware, or malicious code.
• Attempt unauthorized access to the Service or other accounts.
• Interfere with or disrupt the integrity or performance of the Service.
• Use automated tools to access the Service without written permission.
• Reverse-engineer, decompile, or disassemble any part of the Service.
• Create multiple accounts to circumvent restrictions or bans.
• Resell or redistribute access without authorization (except through an authorized Agency plan).
• Use the Service to compete with Done For You Hub or build a competing product.
• Misrepresent your industry classification during onboarding.

The Service, including its software, design, text, graphics, logos, and underlying code, is the property of Done For You Hub or its licensors and is protected by intellectual property laws. The Done For You Hub name, logo, and related marks are trademarks of Done For You Hub.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

You retain all ownership rights to content you submit. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content solely for the purposes of operating and improving the Service. This license terminates when you delete your content or account.

The Service uses artificial intelligence to generate audit reports, business recommendations, action suggestions, drafted communications, and other outputs. These outputs are produced by automated systems and are not reviewed by humans prior to delivery. AI-generated content is provided for informational and productivity purposes only and does not constitute professional business, legal, financial, tax, or marketing advice. We do not guarantee the accuracy, completeness, or reliability of AI-generated content. You assume all risk associated with any reliance on AI-generated content.

The Service integrates with third-party platforms including GoHighLevel, Google, WordPress, and others through OAuth 2.0 and similar authentication protocols. By connecting a third-party platform, you represent that you are authorized to grant such access and that your use complies with that platform's terms of service.

We are not responsible for the practices, terms, or privacy policies of third parties. Third-party platform data is encrypted and stored only as needed to provide the Service. You may disconnect any platform at any time through the Service.

Actions in your connected accounts. When you connect Jobber or another platform and authorize the Service to act in that account, including through any automatic mode you enable, where offered, you authorize the Service's automated actions as your own. Those actions bind you as if you had taken them yourself, as the connected platform's own terms provide. You warrant that you hold every consent and right the connected platform requires for the Service to access and act on that data, including consents from your own customers.

Safeguards. In confirmation mode, the Service queues each write action for your approval before it is sent to the connected platform.

Data Processing Addendum. If your use of the Service involves personal information about your own customers, our Data Processing Addendum at https://yourdfyhub.com/legal/dpa forms part of these Terms.

Our collection and use of your personal information is described in our Privacy Policy, incorporated herein by reference.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure; that defects will be corrected; or that the Service or servers are free of viruses or other harmful components.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DFY HUB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, INCLUDING ANY ACTIONS TAKEN BY THE SERVICE'S AI AGENTS ON YOUR BEHALF.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) $100.

You agree to defend, indemnify, and hold harmless Done For You Hub and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, and expenses arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) actions taken by the Service's AI agents that you authorized or failed to review in a timely manner; or (e) any claim by a third party related to your use of the Service in conjunction with their platform.

We may suspend or terminate your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately, all OAuth tokens for connected platforms will be revoked, and any active AI agent containers will be deprovisioned. After termination you may ask us to delete your account data at [email protected], and we may delete it at any time; records we must keep by law are retained. Sections 9, 14, 15, 16, 18, 19, and 24 survive termination.

18.1 Informal Resolution

Before filing a claim, you agree to attempt to resolve the dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute within 30 days.

18.2 Arbitration

If informal resolution fails, any dispute shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Texas. The arbitrator's decision shall be final and binding.

18.3 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS. TO THE EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Texas.

We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice for material changes via email or in-app notification. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

These Terms, along with our Privacy Policy and any platform-specific addenda accepted by you, constitute the entire agreement between you and Done For You Hub regarding the Service.

Done For You Hub
Email: [email protected]
Website: https://yourdfyhub.com

24.1 Telephone Number

Registration requires a valid telephone number at which you can be reached. You represent that the number you provide is a number you own or are authorized to provide, and that you are authorized to receive calls and text messages at it.

24.2 Account and Service Communications

By creating an account, you authorize us to contact you at the telephone number associated with your account by telephone call and text message regarding your account, including service, security, billing, support, and transactional messages. These messages may be delivered by automated means. These are not marketing messages, and they are part of providing the Service to you.

24.3 Marketing Communications

We will send you marketing or promotional calls or text messages only if you have separately agreed to receive them. That agreement is optional, and you are not required to agree to receive marketing or promotional calls or text messages as a condition of purchasing any property, goods, or services from Done For You Hub. Where you have agreed, you authorize us to deliver marketing and promotional calls and text messages to the telephone number associated with your account, including by automatic telephone dialing system and by prerecorded or artificial voice.

24.4 Opting Out and Revoking Consent

You may withdraw your consent to marketing or promotional calls and text messages at any time, by any reasonable means. Reasonable means include replying STOP to any text message from us, telling any caller that you no longer wish to be contacted, or emailing [email protected]. We will honor your request within 10 business days of receiving it. Unless you tell us otherwise, an opt-out request will be applied to both calls and text messages.

Opting out of marketing and promotional messages does not stop the account and service communications described in Section 24.2, which are necessary to provide the Service. To stop those as well, you must close your account.

We maintain an internal do-not-call list and a written internal do-not-call policy, which is available on request at [email protected].

24.5 Charges

Message and data rates may apply to calls and text messages you receive from us, depending on your mobile plan and carrier. Message frequency varies. Reply HELP to any text message for help.

24.6 Keeping Your Number Current

You agree to keep the telephone number on your account accurate and current, and to notify us promptly through your account settings or at [email protected] if you give up, change, or transfer that number. You agree not to provide a telephone number that is not assigned to you.

25.1 Calls and Messages to Your Secretary

If you use the AI Secretary, it answers calls to the number we provide you, using AI. Calls are transcribed, and on plans that include it, recorded. We play a notice at the start of every call that it may be recorded and transcribed. You acknowledge that people who call your Secretary number are recorded and transcribed by AI as described in Section 2.5 of our Privacy Policy.

25.2 Your Notice Obligations

You are responsible for any additional notice or consent that the law applying to you or your callers requires beyond our in-call notice, and for using the AI Secretary lawfully. Do not use it to call people or to record calls you place.

25.3 Your Callers' Requests

You are the point of contact for your callers' requests about their calls. We will help you respond and will delete call data on your verified instruction within 45 days.