Reputation ManagementLive

More 5-star reviews. Done for you.

93% of customers read reviews before calling a service business. If your competitors have more reviews and a higher rating, you lose the call before you even know it happened. Done For You Hub automates every step of review management — requests, responses, monitoring, and analytics.

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93%

of consumers read reviews before choosing a local service business

4.0★

minimum average rating consumers require before contacting a business

72%

of customers will leave a review when asked — most never are

Everything your reputation needs, running automatically

Six tools working together to generate more reviews, respond faster, and protect your online reputation 24/7.

Multi-Platform Review Monitoring

Track every new review across Google, Yelp, and Trustpilot in one place. No more logging into three different platforms to see what customers are saying about your business.

AI-Drafted Review Responses

Your AI writes a professional, on-brand response for every review — positive or negative. You approve with one click before anything posts. Respond in seconds, not hours.

Automated Review Request Campaigns

Happy customers forget to leave reviews — and unhappy ones don't. Your AI sends personalized review request emails at the right moment after job completion, with polite follow-ups that convert.

Review Analytics Dashboard

See your rating trends, review velocity, response rate, and platform breakdown at a glance. Know exactly how your reputation is improving week over week.

Competitor Review Benchmarking

How many reviews do your top competitors have? What's their average rating? Your AI tracks competitor review counts and ratings so you know exactly where you stand in your local market.

Negative Review Early Warning

Get notified the moment a 1- or 2-star review lands — before it damages your reputation. Respond quickly, address the issue, and show future customers you care.

Automated Workflow

From completed job to 5-star review — automatically

Most service businesses ask for reviews manually (and forget most of the time). Done For You Hub automates the entire workflow from job completion to review response.

Job completed in Jobber

Your tech finishes a job and marks it complete. The review request workflow starts automatically.

Personalized email sent

Your AI sends a review request email with the customer's name, job type, and a direct link to your Google profile.

Follow-up if no review

If the customer hasn't reviewed after 3 days, a polite follow-up email goes out automatically. No nagging — just one reminder.

Review appears — AI drafts response

When a review comes in, your AI drafts a professional response tailored to the sentiment and content. You approve in one click.

Average businesses using automated review requests see 3-5x more reviews within 60 days.

AI-Powered Responses

Professional responses to every review — in seconds

Most businesses respond to fewer than 30% of their reviews because it takes too long. Your AI drafts a response the moment a review comes in — matched to your brand voice and tailored to what the customer actually said. You approve before anything posts.

Responses matched to your brand voice and tone
Positive reviews: genuine gratitude, subtle call-to-action
Negative reviews: empathetic, professional, off-platform resolution
Neutral reviews: acknowledgment and invitation to return
One-click approval — no typing required
Never responds without your approval

Example: AI-Drafted Response

Google · 2 days ago

"The tech was late and didn't clean up after the job. Not what I expected."

AI Draft — Awaiting Your Approval

"Hi [Name], thank you for the honest feedback — this is not the experience we aim to deliver. We've followed up with the team about punctuality and cleanup expectations. We'd appreciate the chance to make this right. Please reach us at [phone] and we'll schedule a revisit at no charge."

Multi-Platform

Monitor reviews everywhere your customers look

Your customers check multiple platforms before calling. Your AI monitors all of them from one dashboard.

Google Business Profile

Critical

The #1 platform for local service discovery. Where your ranking depends on review count and rating.

Yelp

High

Still dominant for home services, restaurants, and local businesses in most markets.

Trustpilot

Growing

Growing in B2B and service industries — increasingly checked by commercial clients.

What a weak reputation is actually costing you

Prospect checks your reviews

3.8 stars, 12 reviews. Competitor has 4.6 stars, 94 reviews.

→ They call your competitor.

You get a 1-star review

You don't notice for 3 weeks. No response. Customer moves on.

→ 20+ potential customers saw the unanswered complaint.

Happy customer finishes job

You mean to ask for a review. You forget. They forget.

→ Another missed 5-star review — every week, forever.

Works Together

Local SEO

Reviews and local rankings are directly linked. More high-quality reviews boost your position in the Google Map Pack. Geo-grid tracking shows you where to push harder.

Learn More

Works Together

Client Reporting

Show clients exactly how their reputation is improving. Review counts, response rates, and rating trends are all included in automated branded reports.

Learn More

Review management included in every paid plan

Review monitoring, AI response drafts, automated review request campaigns, and competitor benchmarking are included in Local Dominator ($99/mo), Growth Engine ($199/mo), and Full Stack ($399/mo). No per-review fees, no extra add-ons.

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Better value than standalone review management tools

Birdeye

$299+ per month

Review requests only
No local rank tracking
No AI business audits
No content generation

Podium

$399+ per month

Review + messaging platform
No SEO tools
No competitor intelligence
No AI content or audits

All-in-One

DFY Hub Local Dominator

$99 per month

Review monitoring + AI replies
Automated review requests
Competitor review benchmarking
Negative review alerts
Geo-grid rank tracking
Citation & NAP audits
AI business audits + much more

Frequently asked questions

How many more reviews will I get using Done For You Hub?

Most businesses see a 3–5x increase in new Google reviews within 60 days. Your AI sends personalized review request emails to recent customers at the optimal post-job timing, with a follow-up for non-responders. The exact lift depends on your current review velocity and customer email open rates — businesses with fewer than 20 reviews typically see the fastest growth.

What happens when I get a negative review?

Your AI agent detects the negative review immediately and drafts a professional, empathetic response for your approval. The draft acknowledges the customer's experience, offers to resolve it offline, and maintains your reputation tone. You review before it posts — nothing goes live without your say-so. You'll also receive an alert so you can follow up directly with the customer.

Which review platforms does Done For You Hub monitor?

Done For You Hub monitors Google, Yelp, and Trustpilot. Google reviews are weighted most heavily in local ranking algorithms and receive the most attention. Review request campaigns send customers to your Google Business Profile by default, since Google reviews have the highest impact on local SEO and are the first thing potential customers check.

Can I customize the review request email templates?

Yes — review request templates are fully customizable by business type, tone, and timing. You can set the delay after job completion (e.g., send 24 hours after the job closes), customize the subject line and body, and add a follow-up sequence for customers who don't open the first email. Templates can be A/B tested to improve conversion rates.

Last updated: June 2026

Your competitors are getting reviews right now. Are you?

Connect your business and see your reputation score in minutes. Your AI starts monitoring reviews and drafting request campaigns automatically — no setup required.

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Free Starter plan. No credit card required.