Reputation ManagementLive

More 5-star reviews. Done for you.

93% of customers read reviews before calling a service business. If your competitors have more reviews and a higher rating, you lose the call before you even know it happened. Done For You Hub automates every step of review management — requests, responses, monitoring, and analytics.

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93%

of consumers read reviews before choosing a local service business

4.0★

minimum average rating consumers require before contacting a business

72%

of customers will leave a review when asked — most never are

Everything your reputation needs, in one place

Five tools that help you ask for more reviews, reply faster, and check on your online reputation every day.

Multi-Platform Review Monitoring

Google and Trustpilot reviews sync into one place every day, and you can add reviews from Yelp or anywhere else by hand. No more logging into several platforms to see what customers are saying about your business.

AI-Drafted Review Responses

One click drafts a professional, on-brand reply to any review, positive or negative. Edit it, approve it, then post it on Google or wherever the review is.

Review Request Emails

Most customers never leave a review because nobody asks. Send review request emails to the customers you choose, up to 100 at a time, each with a direct link to your Google review page.

Review Analytics Dashboard

See your average rating, review count, star breakdown, recent reviews and replies still waiting, at a glance.

Competitor Review Benchmarking

How many reviews do your nearby competitors have, and what's their rating? Done For You Hub records their Google review counts and ratings so you can see where you stand.

Automated Workflow

From finished job to 5-star review

Most service businesses mean to ask for reviews and forget. Done For You Hub sends the requests, tracks who clicks, and drafts your reply when the review lands.

Choose who to ask

Add the customers you want to ask for a review, up to 100 at a time.

Personalized email sent

Each customer gets an email with their name and a direct link to your Google review page, plus a private feedback option.

Track responses

See which requests were sent, clicked, or answered with private feedback.

Review appears — draft a reply

When the review comes in, one click drafts a reply tailored to what the customer said. You approve it and post it.

AI-Powered Responses

Professional responses to every review — in seconds

Most businesses respond to fewer than 30% of their reviews because it takes too long. One click drafts a reply matched to your brand voice and tailored to what the customer actually said. You approve it, then post it.

Responses matched to your brand voice and tone
Positive reviews: genuine gratitude, subtle call-to-action
Negative reviews: empathetic, professional, off-platform resolution
Neutral reviews: acknowledgment and invitation to return
Edit the draft or approve it as written
Nothing is posted on your behalf

Example: AI-Drafted Response

Google · 2 days ago

"The tech was late and didn't clean up after the job. Not what I expected."

AI Draft — Awaiting Your Approval

"Hi [Name], thank you for the honest feedback — this is not the experience we aim to deliver. We've followed up with the team about punctuality and cleanup expectations. We'd appreciate the chance to make this right. Please reach us at [phone] and we'll schedule a revisit at no charge."

Multi-Platform

Monitor reviews everywhere your customers look

Your customers check multiple platforms before calling. Google and Trustpilot sync daily; add Yelp reviews by hand.

Google Business Profile

Critical

The #1 platform for local service discovery. Where your ranking depends on review count and rating.

Yelp

High

Still dominant for home services in many markets. Add Yelp reviews by hand and they get the same drafted replies.

Trustpilot

Growing

Growing in B2B and service industries — increasingly checked by commercial clients.

What a weak reputation is actually costing you

Prospect checks your reviews

3.8 stars, 12 reviews. Competitor has 4.6 stars, 94 reviews.

→ They call your competitor.

You get a 1-star review

You don't notice for 3 weeks. No response. Customer moves on.

→ 20+ potential customers saw the unanswered complaint.

Happy customer finishes job

You mean to ask for a review. You forget. They forget.

→ Another missed 5-star review — every week, forever.

Works Together

Local SEO

Reviews and local rankings are directly linked. More high-quality reviews boost your position in the Google Map Pack. Geo-grid tracking shows you where to push harder.

Learn More

Works Together

Client Reporting

Show clients exactly how their reputation is improving. Review counts, response rates, and rating trends are all included in automated branded reports.

Learn More

Review management included in every paid plan

Review monitoring, AI response drafts, automated review request campaigns, and competitor benchmarking are included in Local Dominator ($99/mo), Growth Engine ($199/mo), and Full Stack ($399/mo). No per-review fees, no extra add-ons.

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Better value than standalone review management tools

Birdeye

$299+ per month

Review requests only
No local rank tracking
No AI business audits
No content generation

Podium

$399+ per month

Review + messaging platform
No SEO tools
No competitor intelligence
No AI content or audits

All-in-One

DFY Hub Local Dominator

$99 per month

Review monitoring + AI replies
Review request emails
Competitor review benchmarking
Geo-grid rank tracking
Google listing NAP checks
AI business audits + much more

Frequently asked questions

How many more reviews will I get using Done For You Hub?

It depends on how many customers you ask and how they respond, and we don't quote an average we can't back up. Review request emails go to the customers you choose, with a direct link to your Google review page, and the dashboard shows who clicked.

What happens when I get a negative review?

Google and Trustpilot reviews show up at the next daily sync. One click drafts a calm, professional reply that acknowledges the customer's experience and offers to sort it out offline. You edit and approve it, then post it yourself; nothing is posted on your behalf.

Which review platforms does Done For You Hub monitor?

Google and Trustpilot reviews sync automatically once a day. Reviews from Yelp, Facebook or any other site can be added by hand and get the same drafted replies. Google reviews are weighted most heavily in local ranking algorithms and receive the most attention. Review request campaigns send customers to your Google Business Profile by default, since Google reviews have the highest impact on local SEO and are the first thing potential customers check.

Can I customize the review request email templates?

Yes. You can replace the default email with your own wording. Requests go out when you send them from the dashboard; automatic sending after a job closes and follow-up emails aren't available yet.

Last updated: June 2026

Your competitors are getting reviews right now. Are you?

Connect your business and see your reputation score in minutes. Google and Trustpilot reviews start syncing every day, and you can send your first review requests right away.

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Free Starter plan. No credit card required.